Terms & Privacy

Terms of Use

Last Updated: September 20, 2025

These terms of service govern all users of www.novagloresearch.com website. These must be agreed upon before a purchase can be made.

  • ELIGIBILITY & GENERAL USE
    • Products on this website are sold for research purposes only and not for human or animal use. Products have not been approved by the FDA to prevent, treat, diagnose, mitigate or cure any disease or medical condition.
    • You represent that any purchase of our “research peptides” made by you is for bona fide research and development (“R&D”) use, provided you represent that (a) the peptides will be used in experiments, scientific studies, or processes where they undergo a chemical or physical change, and (b) you are not purchasing for merely storage, packaging, demonstration, or non-experimental purposes.
    • Information available from www.novagloresearch.com (“website”) is not intended to be used to diagnose or treat any medical condition or disease.
    • You represent and warrant that you are at least 21 years old to use this website and have full legal authority to enter into these Terms.
    • By using this website you agree to comply with any and all local, state, or federal laws, statutes, and regulations that relate in any manner to the use of this website and the associated services or products.

  • ORDERS, ACCEPTANCE, AND PAYMENT

    • All orders are subject to acceptance by us. We may refuse or cancel any order at our sole discretion.
    • Prices posted on the www.novagloresearch.com are in USD and are subject to change without notice.
    • Payment is due at the time of ordering.
    • You agree to provide current, complete, and accurate purchase/account information. We may cancel orders for invalid or incomplete payment/account info.

  • SHIPPING & DELIVERY

    • We will ship Products to the address you provide. You are responsible for providing a valid, deliverable address.
    • Shipping times are estimates; we are not responsible for delays caused by carriers, customs, or third parties.
    • Risk of loss and title for Products pass to you when we deliver the Product to the carrier.

  • NO RETURNS / FINAL SALE

    • Due to the nature of these products. All sales are final. We do not accept returns, exchanges, or issue refunds, except in the event of damaged or defective items (see below).
    • If a Product arrives damaged or defective, you must notify us within 1 days of delivery by emailing novaglo@novagloresearch.com with your order number and photos of the damage/defect. We will review and, if we confirm the defect or damage, offer a replacement or store credit, at our discretion.
  • PRODUCT DESCRIPTIONS & AVAILABILITY
    • We try to make sure product descriptions, images, specifications, and other content are accurate, but we do not warrant that they are error-free.
    • Availability of Products is subject to change without notice. We reserve the right to limit quantities, refuse orders, or discontinue products at any time.
    • Colors and sizing (if applicable) may vary from what appears on your screen due to different monitors, display settings, etc.
  • INTELLECTUAL PROPERTY

    All content on the Site (text, graphics, logos, images, video, icons) is our property or used under license. You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any of the website content without our prior written permission.
  • USER CONTENT / SUBMISSIONS
    If you send us feedback, comments, suggestions, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, etc. the User Content for any purpose. You represent you have all rights needed to grant that license. We are under no obligation to use any content you provide.
  • DISCLAIMERS; LIMITATION OF LIABILITY
    • The site, products, and services are provided “as is” and “as available”, without warranties of any kind, whether express or implied (including implied warranties of merchantability, fitness for a particular purpose, or non-infringement).
    • To the extent permitted under applicable law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of Products.
    • Our total liability for any claim arising out of or relating to your purchase of Products or these Terms will not exceed the amount you paid for the particular Product that gave rise to the claim.
  • REQUIREMENTS FOR NOTICE
    We reserve the right to modify, suspend, or discontinue the Site or any services offered without prior notice. Prices, policies, and terms may change at any time. Revisions to these Terms will be posted on this page. Your continued use of the Site after changes are posted constitutes your acceptance of those changes.
  • GOVERNING LAW & DISPUTE RESOLUTION
    These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law rules. Any dispute arising out of or related to these Terms or your use of the Site or Products will be subject to the exclusive jurisdiction and venue of the courts located in Navajo County, Arizona. You consent to personal jurisdiction in those courts
  • CONSUMER PROTECTION DISCLOSURES
    • You acknowledge that this “no returns / final sale” policy is clearly disclosed prior to purchase.
    • If required by applicable law, you will have rights for defective or non-conforming goods notwithstanding this policy.
  • SEVERABILITY; ENTIRE AGREEMENT
    If any part of these Terms is held invalid or unenforceable under applicable law, that part will be limited or removed to the minimum extent necessary, and the rest will continue in full force and effect. These Terms, together with any policies posted on the Site (Privacy Policy, Shipping Policy, etc.) constitute the entire agreement between you and us regarding the purchase of Products.

Privacy & Cookies

Last Updated: September 20, 2025
This Privacy Policy describes how novaglo@novagloresearch.com collect (Site or website), use, and protect your personal information when you use this website or place an order. By accessing or using this website, you consent to the practices described in this policy

  • INFORMATION WE COLLECT

    We collect information to provide a secure, personalized experience and to fulfill orders. The types of information we collect include:

    • Personal information: Your name, email address, billing address, shipping address, phone number.
    • Order information: What you purchase, order date, payment method (but not full credit card info stored by us, only what is required).
    • Usage information: How you interact with our Site — pages visited, browsing/shopping patterns, device or browser info, IP address.
    • Contact information: If you contact us (e.g. by email), we collect whatever information you provide.

  • HOW WE USE YOUR INFORMATION

    We use your information for the following purposes:

    • To process and fulfill your orders (shipment, billing, tracking).
    • To communicate with you about your order, account, or any customer service issues.
    • To improve our site, product offerings, and marketing (e.g. analyzing shopping patterns, customizing content).
    • To send you promotional materials or information about new products, sales, special offers – if you consent to receive them.
    • To comply with legal obligations.

  • SHARING & DISCLOSING YOUR INFORMATION

    We do not sell, rent, or loan your personal information to third parties for their promotional use without your explicit permission.

    We may share your information:

    • With service providers who help us operate the business (payment processors, shipping carriers, web hosting, technical services), but only to the extent needed to fulfill the purpose (order, delivery, payments).
    • If required by law or to respond to lawful requests (compliance with law enforcement, court orders, etc.).
    • In connection with a business transaction (merger, acquisition), provided that the acquiring entity agrees to same level of protection.

  • DATA SECURITY & PROTECTION

    • All transactions on www.novagloresearch.com are secured using SSL encryption (or similar secure technology) during data transmission.
    • We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
    • Access to personal information is limited to employees, contractors, and agents who need it to carry out their job functions.
  • COOKIES & TRACKING TECHNOLOGIES
    • We use cookies, web beacons, and similar tracking technologies to collect usage information, improve user experience, analyze trends, and optimize the Site.
    • You can choose to disable cookies via your browser settings. Note: disabling cookies may affect our Site’s functionality.Some cookies are necessary for website operations (e.g. shopping cart, login), while others are for analytics or marketing.
  • YOUR CHOICES & RIGHTS
    • Marketing Emails: If you no longer wish to receive promotional emails from us, you can opt out by following the unsubscribe link in any email, or contacting us at novaglo@novagloresearch.com .
    • Access / Correction: You can request to access, update, or correct your personal information.
    • Account Deletion: If you wish, you may request deletion of your account and/or personal data, subject to our legal obligations to retain certain data (e.g. for tax, accounting, or legal compliance).
  • RETENTION OF INFORMATION
    We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After that, we delete or anonymize the data.
  • AGE UNDER 21

    Our website is not intended for use by anyone under the age of 21. We do not knowingly collect personal information for anyone under the age of 21. If we become aware we have collected such information, we will take steps to erase it.

  • CHANGES TO THIS PRIVACY POLICY

    We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date above. By continuing to use our Site after any changes, you accept the revised policy.
  • “NO RETURNS” & ORDER POLICY NOTE

    Because we do not accept returns due to the nature of the product (except for damaged or defective items as described in our Terms of Service), please ensure that your order is correct before purchasing. We use the personal and order information you provide strictly to fulfill your order and communicate with you.